01
The first cold snap
Breakdown calls arrive all at once and you can only be in one airing cupboard. The calls you miss are customers you may never see again.
Quietly Sorted Heating
For heating engineers
When the boiler goes in January, be the one who answered.
Heating work comes in waves. Breakdowns peak on the first cold week, servicing can be spread across the year, and a boiler swap can take weeks to decide. We set up the systems for all three, so you’re not choosing between the job in front of you and the phone in your pocket.
Setup never more than £995. Fixed price in writing, live by a date we guarantee, monthly cancel-anytime.
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Emergency call-out
Where heating engineers lose work.
02
Annual services nobody books
Last year’s customers would rebook their service if someone reminded them. Usually nobody does.
03
Boiler quotes that take weeks
A new boiler is a big decision. The engineer who follows up politely usually gets the job.
What we fix
What we’d usually sort first.
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Calls answeredOften first
Every call answered. No heat or no hot water goes to you first, and everything else is booked in.
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Bookings and remindersOften first
Service reminders go out a year after the last visit, with a link to pick a date. That fills the quiet months.
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Quotes followed up
Boiler and system quotes get followed up with the answers people usually want, such as warranty and timings.
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Books kept
Service invoices and card payments recorded without retyping.
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More good reviews
Customers asked for a review once their heating is back on.
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A website that works on a phone
A site with clear service prices, your Gas Safe details and booking that works on a phone.
Your proposal is based on what we find in your business, so the order may be different for you.
Works with the tools heating engineers often run on
- Tradify
- ServiceM8
- Powered Now
- Google Calendar
- Outlook
- Xero
- QuickBooks
- FreeAgent
- Sage
- Stripe
- SumUp
- Square
Not on the list? If it has a way in, we can usually connect it. If it doesn’t, we’ll say so in your proposal.
Who does what
Every part of the job has its own desk.
A small business shouldn’t need a back office to run like it has one. Behind each build is a set of specialist desks, each doing one job properly, with Zac checking the result before it reaches you.
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Reads your website, your Google listing, your reviews and the businesses near you, so your proposal starts from facts about your business rather than a template.
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Writes up what we found, what we would fix, the fixed price and the date it will be live. You get it in writing and decide in your own time.
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Builds the website, the booking page, the call handling and the follow-ups, then tests each one on a phone before anything goes live.
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Connects it all to what you already use: your calendar, job app, accounts and card reader. You don’t have to learn new software.
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Answers your calls and messages, day or night, books jobs into your diary and puts the urgent ones straight through to you.
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Sends the invoice, takes the payment and files every payment and receipt in Xero, QuickBooks, FreeAgent or Sage.
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Keeps it all running, fixes anything that breaks and sends you a short monthly report: calls answered, jobs booked, reviews in.
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The one named person here. Zac reviews every build before it goes live, and if you have a question, you can email him directly.
Work out your own number
What do missed calls cost you?
How it works
A written proposal before anything starts.
01
We look at your business
Your website, your Google listing, your reviews and how other heating engineers near you do things.
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You get a proposal
What we found, how we’d fix each thing, a fixed price and the date it’ll be live. No sales call.
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We build it
Around the tools you already use, so there’s no new software to learn.
04
We keep it running
One monthly fee for running costs and upkeep, plus a short monthly report.
Prices, in writing
Three promises, before you pay a penny.
£995
The most setup will ever cost
You see the full price, line by line, before you agree to anything. Nothing is billed by the hour. After that it’s one monthly fee, which you can cancel whenever you like.
On time
Or your setup fee back
Setup fee refunded if it isn't live by the build date we quote; monthly is cancel-anytime.
3 free
Founding places in each town
The first 3 businesses in each town get setup free, in exchange for an honest review and a short case study once it’s running. Your proposal shows how many places are left in your town.
Questions
What heating engineers ask us.
Can it remind customers about their annual service?
Yes, and this is often the quickest win: a reminder goes out on the anniversary of the last service with a booking link.
What does it say to someone with no heating?
What you tell it to: your call-out terms, whether you can come today, and then it books them or puts the call through to you.
Will it fit around my existing software?
Yes. If you use Tradify, ServiceM8 or similar, bookings go into it.
Do I have to change my phone number?
No. Calls are forwarded from your existing number, either all the time, only when you don’t pick up, or only out of hours.
Is there a contract?
No minimum term. Cancel the monthly whenever you like.
Start here
Rather just ask us?
Email us your business name and town. We’ll look at how you take work in now and reply in writing with what we’d fix and what it would cost. No call.
Or run the free check: check your heating business website
Trades we work with
