01
The call you can’t take
Someone with water through the ceiling rings three plumbers. The first to answer gets the job and, often, the boiler swap next year.
Quietly Sorted Plumbing
For plumbers
A burst pipe won’t wait for you to ring back.
With plumbing, the job goes to whoever answers first. When you’re under a sink with wet hands, that often isn’t you. We set up the systems that answer, sort the emergencies from the routine work and book them in, without you leaving the job you’re on.
Setup never more than £995. Fixed price in writing, live by a date we guarantee, monthly cancel-anytime.
Illustration
Emergency call-out
Where plumbers lose work.
02
Small jobs, big admin
A dripping tap is a short job but needs a call, an address, a time, an invoice and chasing for payment.
03
Paying on the day
Customers who say they’ll transfer it later leave you with a list of small debts you don’t have time to chase.
What we fix
What we’d usually sort first.
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Calls answeredOften first
Calls answered day and night. Real emergencies come straight to you, and the rest are booked into your diary.
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Books keptOften first
A card payment link is sent the moment a job is marked done, and paid invoices drop straight into your accounts.
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Bookings and reminders
Routine work like taps, toilets and radiators can be booked online into the slots you choose.
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More good reviews
Customers who had a flood sorted are often the most grateful. They’re asked for a review that same day.
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A website that works on a phone
A phone-first site with a tap-to-call number and a clear “emergency or routine?” choice.
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Quotes followed up
Bathroom and heating quotes get followed up so the bigger jobs don’t slip away.
Your proposal is based on what we find in your business, so the order may be different for you.
Works with the tools plumbers often run on
- ServiceM8
- Tradify
- Powered Now
- Google Calendar
- Outlook
- Xero
- QuickBooks
- FreeAgent
- Sage
- Stripe
- SumUp
- Square
Not on the list? If it has a way in, we can usually connect it. If it doesn’t, we’ll say so in your proposal.
Who does what
Every part of the job has its own desk.
A small business shouldn’t need a back office to run like it has one. Behind each build is a set of specialist desks, each doing one job properly, with Zac checking the result before it reaches you.
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Reads your website, your Google listing, your reviews and the businesses near you, so your proposal starts from facts about your business rather than a template.
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Writes up what we found, what we would fix, the fixed price and the date it will be live. You get it in writing and decide in your own time.
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Builds the website, the booking page, the call handling and the follow-ups, then tests each one on a phone before anything goes live.
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Connects it all to what you already use: your calendar, job app, accounts and card reader. You don’t have to learn new software.
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Answers your calls and messages, day or night, books jobs into your diary and puts the urgent ones straight through to you.
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Sends the invoice, takes the payment and files every payment and receipt in Xero, QuickBooks, FreeAgent or Sage.
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Keeps it all running, fixes anything that breaks and sends you a short monthly report: calls answered, jobs booked, reviews in.
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The one named person here. Zac reviews every build before it goes live, and if you have a question, you can email him directly.
Work out your own number
What do missed calls cost you?
How it works
A written proposal before anything starts.
01
We look at your business
Your website, your Google listing, your reviews and how other plumbers near you do things.
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You get a proposal
What we found, how we’d fix each thing, a fixed price and the date it’ll be live. No sales call.
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We build it
Around the tools you already use, so there’s no new software to learn.
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We keep it running
One monthly fee for running costs and upkeep, plus a short monthly report.
Prices, in writing
Three promises, before you pay a penny.
£995
The most setup will ever cost
You see the full price, line by line, before you agree to anything. Nothing is billed by the hour. After that it’s one monthly fee, which you can cancel whenever you like.
On time
Or your setup fee back
Setup fee refunded if it isn't live by the build date we quote; monthly is cancel-anytime.
3 free
Founding places in each town
The first 3 businesses in each town get setup free, in exchange for an honest review and a short case study once it’s running. Your proposal shows how many places are left in your town.
Questions
What plumbers ask us.
Who decides what counts as an emergency?
You do. We set it up with you: water coming through a ceiling might go straight to your phone, while a slow drain gets booked for later in the week.
Can it give prices over the phone?
Only the ones you give us, such as a call-out fee or a fixed price for common jobs. It won’t guess a price for anything else.
What about out of hours?
You set your hours. Outside them, callers can leave details for the morning or, if you offer it, reach an emergency rate.
I use ServiceM8 / Tradify already.
Good. Bookings and customer details go into it, so you keep using the app you know.
Do I have to change my phone number?
No. Calls are forwarded from your existing number, either all the time, only when you don’t pick up, or only out of hours.
Is there a contract?
No minimum term. Cancel the monthly whenever you like.
Start here
Rather just ask us?
Email us your business name and town. We’ll look at how you take work in now and reply in writing with what we’d fix and what it would cost. No call.
Or run the free check: check your plumbing website
Trades we work with
